Terms of Service

What Happens When I Place My Order?

Your order will immediately be reviewed by a label specialist to ensure your artwork and order specifications meet the required guidelines. This requires 1-2 business days and is usually completed the same day the order is placed. We will then prepare your free artwork so you may see exactly what your label will look like before we produce the full order. If we determine you have supplied 100% finished artwork we will skip the artwork approval stage and advance your order to full production or prepare your sample photo right away and save time! If we determine there are any problems with your artwork or order specifications you will be notified immediately so the issue can be resolved.

RUSH Turnaround Terms and Conditions

All rush orders are subject to availability, order specifications and production limitations. In the vast majority of cases we are able to ship rush orders within 8 business days. However, due to the many factors involved in producing a custom clothing label we cannot guarantee this turnaround time 100% of the time, particularly for orders with special backings, cut to shape orders or orders larger than 1000 pcs. If we have determined your rush order will not be able to ship within 8 business days you will be notified immediately and refunded the rush charge in full. Your order will be produced as quickly as possible and ship within our standard 10-12 business day turnaround time.